Return & Refund Policy
The returned goods/products will be checked together with the receipt, and the goods must be in good condition. The packaging should also be in its original condition and in the original shipping container as received. If the goods/products have been used or damaged by the customer, no refund will be provided. Flabee Sdn Bhd (also known as Flabee) will not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the condition of the goods/products, the customer will receive their refund within 7–14 working days after confirmation.
Conditions for Returns:
- Products must be returned in unused condition and within the original packaging.
- Any defect or damage caused by shipping must be reported to our customer service within 24 hours of receipt.
Refund Process:
- Customers are required to submit evidence of defects or shipping damages (e.g., photos or videos).
- Refunds will only be processed upon verification and confirmation of the returned goods.
Return Address:
No 19-2 & 21-3, Jalan Taming Permai 1,
Kawasan Perniagaan Taming Permai,
Off Jalan Balakong, 43300 Balakong, Selangor
Contact Details:
Phone: 601131477226
Email: [email protected]
If you have any questions or doubts about our refund policy, feel free to reach out to us via the contact details provided above.